One Haus Hospitality

General Manager

Location: Boston, MA 

Reports To: Ownership 

Compensation: $80,000-$100,000 + discretionary bonus

Benefits: PTO, Healthcare Stipend

About the Opportunity

We are preparing to open a new full-service restaurant in Boston, and we're seeking an exceptional General Manager to lead the opening and build the operation from the ground up. This is a rare opportunity to shape the culture, team, and standards of a new venue from day one and to grow alongside it.

Position Summary

The General Manager holds full accountability for the restaurant's operational and financial success. During the pre-opening phase, the GM leads hiring, training, and the build-out of systems and standards. Once open, the GM oversees day-to-day operations, drives the guest experience, develops the team, and manages the business to its financial targets. We're looking for a hands-on, hospitality-driven leader who sets a high bar and brings the team with them.

Pre-Opening Responsibilities

• Recruit, hire, and onboard the front- and back-of-house management team and hourly staff
• Design and execute training programs, service standards, and operating procedures
• Establish vendor and supplier relationships and negotiate terms
• Partner with ownership on budgeting, staffing models, and opening timelines
• Oversee setup of POS, reservations, scheduling, and inventory systems
• Coordinate licensing, permitting, and compliance requirements ahead of opening
• Support marketing and community outreach in the lead-up to launch

Ongoing Responsibilities

• Own full P&L accountability, including revenue, labor, and cost of goods
• Lead daily operations across both front and back of house
• Uphold the highest standards of guest experience and service consistency
• Recruit, develop, coach, and retain a high-performing team
• Manage scheduling, labor, and inventory within budget
• Ensure compliance with all health, safety, and Department of Health standards
• Analyze performance metrics and adjust operations to meet financial goals
• Foster a positive, professional, and inclusive workplace culture

Qualifications

• 3+ years of General Manager experience in full-service restaurants; new-opening experience preferred
• Proven P&L ownership and a track record of hitting financial targets
• Strong leadership presence with the ability to hire, train, and retain top talent
• Deep understanding of front- and back-of-house operations
• Excellent communication, organizational, and problem-solving skills
• Proficiency with POS, scheduling, and inventory systems
• Knowledge of local health, safety, and labor regulations
• A hospitality-first mindset and a genuine passion for guest experience
• Ability to thrive in a fast-paced, high-standards environment
• Must be at least 21 years old (for alcohol service oversight)

We are an Equal Opportunity Employer. Employment decisions are not based on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, veteran status, or any other factor prohibited by local, state, or federal law.